People don't want a drill, they want a hole in the wall, a quote by Ted Levitt

Jobs are stable and therefore the solution to overcome change

If you are able to find out the job behind the customer’s desire, you are able to overcome changes because the job itself is stable. It is the holy grail for innovations since they become resistant to trends and are easier to adapt over time. To give you some examples, check out the following infographic: Jobs are stable

And if you have no idea what I mean when I talk about the term “job”, check out my previous blog Jobs-to-be-done Hierarchy.

 

 

Do you want to know the stable job your customer asks for? We are happy to help you out! Visit our webpage at www.vendbridge.com and let’s get in touch.

 

All about Jobs-to-be-done at a glance

Blog Post 1: Wie beginnt Innovation? | How does Innovation start?

Blog Post 2: Verzerrte Wahrnehmung und ihre Auswirkungen | Having Biases – What are the reasons and how can you avoid them

Blog Post 3: Die Jobs-to-be-done Hierarchie | The Jobs-to-be-done Hierarchy

Blog Post 4: Podcast and Deep Dive

Blog Post 5: How it all started with a Milkshake

Blog Post 6: Jobs are stable

Blog Post 7: Job Metrics to define Customer Pain Points

Blog Post 8: Real-Life Example of Jobs-to-be-done

Catherine Eng

"People don't want a drill. They want a hole in the wall." A Ted Levitt quote that everyone understands but yet not everyone understands. I am a Junior Consultant at Vendbridge AG and we help you to gain customer centricity back by using the method of Jobs-to-be-done. Together we have more than 20 years of experience in over 30 industries and did more than 8'000 customer discoveries. So let me show you step by step what are the benefits of this method and how you can apply it.

View all posts by Catherine Eng →

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