A Rolex BLRN batman shown in the box being presented to the buyer

Customer view of Decentralised Horology

The luxury watch market has long been known for its exclusivity and high-quality craftsmanship. For years, luxury watch brands have relied on prestige and tradition to sell their products. But as new technologies emerge, some customers in the luxury watch market are resisting change.

Showing the experience the luxury watch by experience. depecting a rolex GMT 2 batgirl being presented to the customer.
Experience of purchasing a Rolex

One technology that is causing resistance is the use of distributed ledgers. This technology has the potential to revolutionize the way the luxury watch market operates, but some customers are reluctant to adopt it. The reasons for this resistance are varied, but can be summarized into three main categories: Misunderstanding, fear of change, and perceived loss of value.

The first reason for resistance to distributed ledger technology is a lack of understanding. Many customers in the luxury watch market don’t know how distributed ledgers work, and are hesitant to trust a technology they don’t fully understand. This lack of understanding leads some customers to view the technology as unnecessary and even dangerous.

The second reason for resistance is fear of change. Luxury watch customers are used to doing things the way they’ve always done them, so they’re reluctant to adopt new technologies that might upset the status quo. This fear of change is understandable because it’s hard to predict how new technologies will affect the market.

Showing the wall of the change as cartier movements were updated throughout the history of the company
Progressive timeline of change of Cartier (Chalmers, 2015)

A third reason for resistance is the perception of value loss. Some customers in the luxury watch market fear that their watches will lose value if they use a distributed ledger. This fear is based on the belief that the exclusivity and prestige of luxury watches depend on traditional methods of production and authentication.

Despite these concerns, distributed ledger technology has the potential to revolutionize the luxury watch market. By creating a transparent and secure system for tracing the provenance of watches, distributed ledgers can increase customer trust and help solve the problem of counterfeiting. Distributed ledgers can also provide a more efficient system for tracking the ownership and transfer of watches.

In summary, the use of distributed ledger technology in the luxury watch market faces some resistance, but it has the potential to deliver significant benefits. By addressing customer concerns and providing information about the technology, luxury watch brands can help ease their customers’ adoption of this new technology.

 

Catier Picture: Chalmers, D. (2015). Learn How Cartier Watches Are Made – Insight. Retrieved 28 March 2023, from https://timeandtidewatches.com/insight-cartier-manufacture/

Max

The two buzzwords of the last couple years have been watches, and blockchain. However, they are rarely spoken or mentioned in the same sentence! This blog discovers why that might be and how the two industries could combine.

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