Podcast: Jobs-to-be-done Deep Dive

Jobs-to-be-done; some call it a theory, others a philosophy, but in the end, the definition is not important, it’s that it’s useful for innovation, market research, development, and even sales. But how? In previous blogs, you’ve learned how innovation happens, what bias means for the …

Smart Hotels : The result of Smart Technology

 “The biggest part of our digital transformation is changing the way we think.” – Simeon Preston In all aspects of our daily lives, smart technology has a significant impact. The hospitality sector is not only exceeding expectations but also driving the adoption of smart business …

Die Jobs-to-be-done Hierarchie

Der nächste Schritt ist das Definieren des so genannten «Fokus Jobs». Es ist der Grund, wieso deine Kunden etwas wollen oder tun, es ist die Überlegung, was sich hinter dem «ein Loch in die Wand machen» verbirgt. Anhand von einem Ferien-Beispiel erfährst du im folgenden …

The role of Artificial Intelligence in the Hotel Industry

Artificial intelligence (AI) seems to have conquered the world in recent months. It appears that people are reconsidering their opinions about adopting AI in their daily lives with the launch of ChatGPT and other websites that provide simple access to cutting-edge AI technologies. Artificial intelligence …

How Hoteliers Turn Crisis Into Opportunity

Hello dear readers, we are slowly getting closer to the end of the blogpost series about the hospitality industry. In today’s post, you will learn about the ways how hospitality and tourism-related companies deal with the current challenging situation with success. One of the biggest …