Smart Hotels : The result of Smart Technology


 “The biggest part of our digital transformation is changing the way we think.” – Simeon Preston

In all aspects of our daily lives, smart technology has a significant impact. The hospitality sector is not only exceeding expectations but also driving the adoption of smart business technologies. The employment of advanced technologies in the hotel sector has completely changed how hotels operate and how guests are treated.

As hoteliers become more aware of the shifting demands of the contemporary market, they are utilizing technology to build smart hotels that satisfy a market that is highly dependent on technology. By offering individualized services, smart hotel technology has helped hotels improve client experiences, optimize operations, and uphold environmental goals.

Before we begin, we can provide a little explanation of smart hotels. ✍️

🤔 What are Smart Hotels?

The aim of a smart hotel is to enhance client service while simultaneously increasing administration, efficiency, and control by the hotel management. An establishment that utilizes cutting-edge technologies, such as artificial intelligence and the Internet of Things (IoT), is referred to as a smart hotel (IoT). Smart hotels incorporate cutting-edge technologies to the advantage of both hoteliers and visitors.

To keep up with the most recent hotel trends, hoteliers use technology to improve the guest experience and boost income. Ones that come to mind are voice-activated controls, intelligent check-in services, holographic technology, and robot concierges. The hospitality industry’s efforts to meet customers’ high expectations for digital experiences are what have contributed to the apparent increase in smart hotels.

Users may be able to manage several devices from a single control device, such as a remote control, smartphone, tablet, or smart speaker, thanks to these devices’ capacity to interact with one another. Devices may frequently access and use data from the internet, which enables them to respond intelligently to user demands.

👍🏼 Advantages of Smart Hotels

  1. Convenience

In order to meet the needs of their guests, each hotel strives to provide services that are proficient and effective. As a result, thanks to technology like smart self check-in, hotel customers may check in and out quickly using their mobile devices. Hotels can use technologies like these to help their management save time and dollars by optimizing their operations.

  1. Sustainability

Automated systems are one of the key features of smart hotels; they control energy consumption such as lighting and heating. Smart hotels can be equipped with smart thermostats and smart energy management systems in order to reduce energy consumption. Therefore, guests can use their smartphones to turn air conditioning on and off in order to save energy.

  1. Personalization

A higher level of personalization benefits both the guest and the hotel. Higher levels of personalization enable guests to swiftly customize their rooms in the manner of their choice, enhancing both comfort and enjoyment. As a result, the hotel will see increased levels of client satisfaction. By utilizing guest portals in hotel automation software, guests can communicate with hotel staff efficiently and immediately through mobile devices or smart apps.

  1. Operational effectiveness and cost

The intermediaries can be bypassed by hotels using intelligent automation. Also, by implementing a wireless and connected network of intelligent, eco-friendly gadgets, hotels may control and monitor energy usage, improving their energy efficiency and lowering costs.

The hospitality business is constantly looking for new ways to increase customer satisfaction. The industry is changing as a result of the quick pace of innovation and the expanded opportunities for smart hotel solutions.

❓ What do you think of the concept of smart hotels?

Which would you prefer—the traditional hotels or the smart hotel concepts?

Please, let me know in the comments section below. ☺️


“Smart Hotels, What Is It and What Advantages Do It Offer?” Nexus Integra EN, 4 Jan. 2022,
Martijn. “Smart Hotel; What Are the Benefits for Hotel Owners and Guests?”, 26 May 2019,
Ramos, Jaime. “What Are Smart Hotels and What Technology Do They Use?”, 29 Oct. 2021,
Tiernan, Donnchadh . “Everything You Need to Know about Smart Hotels – Amenitiz Blog.”, 2 Mar. 2022,
April, Jennifer Phillips. “Smart Hotels: What to Expect from the Future of Hospitality.”,
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About Author

Welcome to my hotel marketing blog, where we will explore the dynamic world of digital marketing for the hospitality sector. Join me as we explore how digital marketing has the potential to revolutionize the hotel industry and how it has an impact on hotels, influencing the entire guest experience in the digital age. Learn practical travel advice for your upcoming trips to Europe, and keep up with the most recent developments in the ever-changing hotel industry. I am delighted to interact with you through my blogs, and any input you have would be very valuable. 😊 Thank You!


  1. I like the idea of smart hotels. I think it is really important to develop digital tools nowadays.

    • Marija Djokaj on

      Dear Varvara, I definitely agree! I think as soon as we accept that digital tools are our future, we will start to encourage them even more.

  2. I will surely look at the ideas for smart hotels as a small hotel owner. It benefits both guests and owners significantly.
    Thanks! 🙂

  3. Maria Vorobeva on

    Great blog post! I haven’t come across some smart hotels, but I’d love to stay there once 🙂

  4. As a person comming from an F&B industry, I can confirm the relevance and advantages that smart technologies could bring to our businesses. I love the content! I’m intrigued to see what next topic will be! Great work.

  5. Samira De-Stefano Hofer on

    I particularly love hotels that have no fear of implementing more and more technology. It facilitates the processes and makes everything a bit more cut to fit, which consequently, makes me want to go back or recommend it to friends and family.

    • Marija Djokaj on

      Dear Samira, Thank you for sharing your thoughts on hotels that incorporate technology into their operations. In general, hotels that use technology have an edge over those that do not because they can provide customers with a more convenient experience, which can result in repeat business and positive word-of-mouth recommendations. 🙂

  6. Olivia Zahlbruckner on

    Thank you for this informative article. So far, I have never stayed in a smart hotel but I will keep that in mind when I book my next accomodation. I really like the advantages, especially that there is a sustainble aspect about it.

    • Marija Djokaj on

      Hi Olivia, it’s wonderful to hear that the blog article was very helpful to you. It’s without doubt that having sustainable features makes them more appealing to visit. Please let me know how it went if you decide to visit them on your future trip. 🙂

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