Digital Off-Boarding for the Elderly: Why the time to act is now!

 

 

 

 

 

On the third Friday of every month, Experio Lab Sweden invites national and international researchers to a digital research breakfast -Experio Seminars-where they present their research around service design and user-driven services in the public sector with the focus of increased value creation for the citizens.

The first seminar of 2023 will be given by Dr. Sabine Junginger, Digital Off-Boarding for the Elderly: Why the time to act is now!

Her presentation introduces the concept of ‘digital off-boarding’ for the elderly and explores the consequences for designers concerned with the development of public services. Most services we encounter today, use, or rely on in the future will either contain a digital component or be fully digital. Given the multitude of pressures that are currently reshaping the public sector, great efforts are underway to increase the range of digital service offerings. For now, the challenge appears to be how to get people to embrace these newly digital services. But what happens at ‘the other end’? What problems may the elderly run into using public digital services? What new services might emerge to support elderly people in an ever-changing digital age? What rules & regulations will we need or want? Who might provide them? Sabine will point out that we need to develop exit strategies for off-boarding now.

The seminar will be held in English and is free and open for everyone.
20 January 2023 || 08:30 – 09:45 (CET) on Zoom.
Register here.