If you are interested in the topic of Design in/for Government, we invite you to the symposium organised by the Swiss Design Association at Zurich Design Weeks on Friday, September 8, 2023. We are proud to announce that Prof. Sabine Junginger is one of the speakers at the symposium ? ?
Participation is free of charge. Register here!
Swiss Center for Design and Health (SCDH) held the symposium titled “Design and Health – Practice, Research and Social Relevance” from July 10-12, 2023. Among the other invited speakers, such as Daniel Wahl, Angela Mazzi, Dr. Juan P. Brito and Prof. Dr. Thomas Zeltner, Dr. Guillermina Noël, head of the Design Management, International bachelor’s program and researcher at the Competence Centre Design and Management, presented her talk titled “Make your magic: Can designers foster caring between patients and healthcare providers?” Visit the SCDH website for more information.
The photo is courtesy of SCDH.
We are proud to announce that Dr. Paola Pierri presented the paper Everyday Data and Everyday Publics which introduces VA-PEPR research and explores the role of the Everyday in technology and policy development. The paper was accepted for the Designing Technology and Policy Simultaneously Workshop which was held at CHI’23 in Hamburg in April 2023.
The short paper presents initial findings of the VA-PEPR research which investigates the impact of Voice Assistant technologies in people’s everyday lives. Drawing on the project findings, the paper aims to explore the question of how technology design and relevant policies can better inform and coordinate with each other in order to generate safe, inclusive and sustainable new technologies. Click here to download the short paper and visit the VA-PEPR website for further publications about the research project.
Paola, Pierri, Aysun Aytaç, Jon Rogers, Micheal Shorter and Sabine Junginger. 2023. Everyday Data and Everyday Publics. Implications for Design and for Policy-making: Designing Platform Technology and Policy Simultaneously: A CHI’23 workshop.
Guillermina Noël and Dagmar Steffen contributed to the Open Access university journal “NUMMER, Update Available: Transforming Education in Design, Film and Fine Arts”, No. 11, March 2023 ? ? The journal was published on the occasion of school’s new curriculum. Both articles deal with the topic of ‘design for sustainability’, one of the key challenges in design education.
“(Product) Design for Sustainability: What Design (Education) can Contribute to Sustainability” by Dagmar (pp. 86–89) — DOI 10.5281/zenodo.7418537
“Design Management to Foster Conditions Conducive to Life: Transformation and Regeneration” by Guillermina (pp. 90–93) — DOI 10.5281/zenodo.7418547
Click here to read the NUMMER 11 journal.
We are delighted to announce that Aurelio Todisco, one of our very own team members, has been the winner of this year’s Fumetto Comic Festival Scenario Prize with his work “At Home.” We are incredibly proud of his achievement!
You can view the award-winning comic, along with all the other nominated works, at the competition exhibition in the HI-Gallery, located at Neustadtstrasse 3 in Lucerne. The exhibition will run for the entire week.
It’s our pleasure to introduce you to our newest team members Minuette Le and Dr. Paola Pierri ? ? We are so exited to work with you and look forward to all the great contributions you’ll make to our research centre. We warmly welcome you on board ✨ Hereby, we’d also like to thank Dr. Bettina Minder for her years of hard work and support. We wish you the best on your next adventure, Bettina! ?
We are proud to announce that Prof. Sabine Junginger will be giving a keynote speech on “Design in Government: Basics, Current Practices, and Future Outlook” at the international two-day event, “Fit for the Future with Design,” on March 10, 2023 ? ? The event is jointly organized by Eurac Research and the Free University of Bozen-Bolzano.
The tourism scientists, Prof. Dr. Harald Pechlaner, Greta Erschbamer, and Nathalie Olbrich, from the Catholic University of Eichstätt-Ingolstadt and Eurac Research in Bolzano, have invited our team member Dagmar to contribute to the publication “Destination Design: Neue Ansätze und Perspektiven aus der Designforschung für die Entwicklung von Regionen und Destinationen.”
Her text “Designtheoretische Zugänge für die nachhaltige Gestaltung von Destinationen” examines the contribution of design science and design to sustainable tourism destinations from a design perspective. Drawing upon design-theoretical models, the chapter utilizes the city of Lucerne as an example to demonstrate how it has successfully emerged as a popular destination, addresses the challenges of over-tourism, and explores strategies for developing more sustainable tourism practices.
You can read her chapter here (in German, Open Access).
VA-PEPR (Voice Assistants – People, Experiences, Practices and Routines) research team invites voice assistant users in the Italian-speaking part of Switzerland to participate in the Focus Group Study which will take place on 01 March 2023, between 15:00-18:00 at Impact Hub Ticino. Together with participants, they want to understand whether and how cultural and linguistic differences affect the use and perception of voice technologies in Switzerland. Click below for the details ⬇️
https://sites.hslu.ch/va-pepr/publikationen/focus-group-lugano/
We are happy to invite you to the upcoming open lecture organised by our Guillermina Noel –head of the DMI bachelor’s programme ⬇️ ⬇️
Wednesday 15 February 2023 || 17:30 -18:30 CET || Online by Megan Schuknecht, Senior Biomimicry Professional. She will talk about how biomimicry can help drive innovation by emulating biology’s blueprints, processes, and systems to create more sustainable and effective designs. Register here for the Zoom link!
Follow the DMI page or DMI LinkedIn to be informed about the upcoming lectures!
Prof. Sabine Junginger invites all interested parties to participate in the Design Policy – Designing Platform Technology and Policy Simultaneously workshop she is co-organising at the CHI’23 Conference. The workshop focuses on how to design technology and policy simultaneously for increased social impact. Deadline to submit a position paper (1-2 pages) or a short research paper (4-6 pages) is February 24. * Submission deadline is extended to February 26.
Organisers: John Zimmerman (CMU), Steven Jackson (Cornell), Thomas Gilbert (Cornell Tech), Margaret Hagan (Stanford), Richmond Wong (Georgia Tech), Qian Yang (Cornell) and Prof. Sabine Junginger, PhD (HSLU).
On the third Friday of every month, Experio Lab Sweden invites national and international researchers to a digital research breakfast -Experio Seminars-where they present their research around service design and user-driven services in the public sector with the focus of increased value creation for the citizens.
The first seminar of 2023 will be given by Dr. Sabine Junginger, Digital Off-Boarding for the Elderly: Why the time to act is now!
Her presentation introduces the concept of ‘digital off-boarding’ for the elderly and explores the consequences for designers concerned with the development of public services. Most services we encounter today, use, or rely on in the future will either contain a digital component or be fully digital. Given the multitude of pressures that are currently reshaping the public sector, great efforts are underway to increase the range of digital service offerings. For now, the challenge appears to be how to get people to embrace these newly digital services. But what happens at ‘the other end’? What problems may the elderly run into using public digital services? What new services might emerge to support elderly people in an ever-changing digital age? What rules & regulations will we need or want? Who might provide them? Sabine will point out that we need to develop exit strategies for off-boarding now.
The seminar will be held in English and is free and open for everyone.
20 January 2023 || 08:30 – 09:45 (CET) on Zoom.
Register here.
We would like to invite you to participate in the speculative design workshop Speculating Voice Assistant Futures at Interaction Week 23 in Zurich on 28 February 2023. The workshop is informed by the SNF funded 4-year VA-PEPR project which entered its last year in 2023. It will be organised by our team member Aysun Aytac and Mike Shorter, our colleague from the VA-PEPR project as they are both contributing to the project as design researchers.
Congratulations to Aysun, Mike and the VA-PEPR team, who qualified for the Interaction Week 23 where IxDA accepted 9 out of 64 workshop proposals.
The workshop will explore the issue of (mis)trust and confidence in voice assistants for a decentralized future by tackling these questions:
– As designers, how could we (re)define and design our interaction with voice assistants to build trust towards/to have confidence in this device?
– Concerning trust and confidence, what would a possible decentralized future of voice assistants look like?
There will be a set of physical props to hypothesize on our interactions with these powerful devices. Join the workshop to start to speculate, debate and sketch out ideas for futures we want with voice assistants. And along with this explore the ethical, political, economic, environmental and social effects these devices can have on our new futures.
-> To tickets
Dear friends, colleagues and collaborators,
The end of another year is always an opportunity to reflect on the things for which we are most grateful. Thank you for everything you do to make a difference in how we as humans relate to each other and to our environment. We look forward to collaborating with you again in 2023.
We wish you joy, love and peace.
Merry Christmas, Happy Holidays and a healthy start into the New Year!
Competence Centre Design & Management
Sabine Junginger, Dagmar Steffen, Guillermina Noël, Aysun Aytaç, Aurelio Todisco and Vivien Luong
Since 2014, the Lucerne Management Forum (LMF) for public administration has established itself as a platform for further education and networking on management and leadership issues in the public sector.
Its annual 1-day forum is characterized by the transfer of knowledge, exchange of experience and dialogue. Each presentation is deepened by a moderated discussion with experts and speakers from the field. In a concluding workshop sequence, an individual practical transfer takes place.
This year’s forum takes place in the Hotel Schweizerhof on Thursday, November 24 where Sabine Junginger, head of the Competence Centre Design & Management, will contribute with her talk “Design instead of administration? How design management can support administration?”. She will discuss how principles, methods, processes and practices of design management support leaders in administration and politics in the digital transformation and enable new innovative services.
Follow the link to register.
As being part of the Steering Committee of DeSForM 2023, our team member Prof. Dr. Dagmar Steffen invites us all to contribute to, collaborate and engage in the 12th International Conference on Design and Semantics of Form and Movement >> DeSForM 2023 Boundles: Aesthetics, Human Experience and Intelligence for the New Normal, 5-7 July, Hong Kong.
Join us this Saturday (25.06.2022) at the panel talk “Future Challenges in Design” where our team member Aurelio Todisco will share his design research work in the VA-PEPR project, focusing on speculation and visualization of future service possibilities. Various keynotes will highlight the current challenges and best practices in design.
The event takes place in the Action Hall at the Viscosi building in Lucerne as part of the Werkschau Design & Kunst 2022 but will be streamed on Zoom. Aurelio’s panel is between 15:00-16:30 (Zurich time).
Click here for other panels and the Zoom link of the event.
As an an expert on the principles, methods and processes of human-centred design, the head of our research group Prof. Sabine Junginger, PhD will give a keynote on “How will the New European Bauhaus serve us? How will it prepare design practitioners and design researchers to contribute?” at the 8th EIMAD Conference. Sabine’s research into design theories and design practices relevant to public and private organizations is internationally recognized. In addition, she explores policy-making and policy implementation as activities of design that are especially important to succeed in the digital transformation.
The Instituto Politécnico de Castelo Branco, through Escola Superior de Artes Aplicadas, promotes the 8th EIMAD – International Meeting of Research in Music, Art and Design, 7-9 July 2022. The Congress will take place in Castelo Branco, Portugal, providing a space for sharing and disseminating research results in areas of Design, Music and Arts.
Dr. Aysun Aytac will present their paper “Rethinking the Home Office as a Co-Working Space: New Directions for Research and Practice” at the EURAM 2022 Conference in Winterthur, Switzerland on 16.06.2022 with Prof. Dr. Sabine Junginger and Katharina Kleczka . The paper represents the results of the UmUmUm research project. It positions the home office as a human-centered design problem rather than a problem of the individual solo worker. It aims to contribute to a broader understanding of the future home office that builds on the challenges and opportunities it presents as a co-working space. Dr. Aysun Aytac, Prof. Dr. Sabine Junginger and Katharina Kleczka argue that a deeper understanding and acknowledgement of the situational aspects of the home office can inform future practices, aid the development of more suitable work-set ups in the home and point to hidden benefits, for example when it comes to interdisciplinary and transdisciplinary learning.
Are you into Speculative Design? If yes, then come join us at the Europe’s largest digital society festival “re:publica 22” in Berlin between 8-10 June! Our colleague Dr. Michael Shorter from the VA-PEPR project and E-M LewJong from Comon Voice Mozilla will be conducting a Speculative Design Workshop titled “Speak up! Exploring Decentralised Voice Assistant Futures through Speculative Design” which they designed based on the speculative design phase of the VA-PEPR research project. Our team members Aysun Aytac, PhD and Aurelio Todisco will also be there facilitating this exciting workshop! Join us!
The VA-PEPR research project (Voice Assistants – People, Experiences, Practices, Routines) looks into how voice assistants change our practices and routines in everyday life within the context of Switzerland. This interdisciplinary research project is conducted by Lucerne University of Applied Sciences and Arts (HSLU), OST – Ostschweizer Fachhochschule and Northumbria University under the lead of HSLU School of Art & Design. It is funded by the SNSF Swiss National Science Foundation.
On July 01, 2022, Dr. Bettina Minder will present their paper “Involving Craft Know-How and Traditions in Design Education – Cases of Switzerland, Turkey and India” at the DRS 2022 Bilbao Conference with Özlem Er and Shilpa Das. In this paper, they explore the past and current ways of linking with crafts in design education in three countries with different historical backgrounds and industrialization experiences. They identify some of the notable differences and overlaps in the integration of crafts in design schools in three different countries and show reciprocal influences between crafts and design schools with a modernist tradition.
As part of the lecture series held by Design Management, International bachelor programme, invited by Dr. Guillermina Noël, UX consultant and adjunct professor of HCI at San Jose State University Daniel Rosenberg will be giving a talk about designing with and for Artificial Intelligence on April 13, 2022.
Daniel Rosenberg is the 2019 recipient of the ACM SigCHI Lifetime Practice Award for his combination of technical and leadership contributions to the HCI field over the past 40+ years. After many decades as an executive in the software industry, he transitioned to his current role as a UX consultant and adjunct professor of HCI at San Jose State University. In his webinar he will share how rapid advances in AI and machine learning are transforming the world in many ways. For the product designer or design strategy practitioner this mega-trend manifests itself in two orthogonal dimensions: AI as a product design material and AI designing the product for you.
Follow this link to register the webinar.
As part of the lecture series held by Design Management, International bachelor programme, invited by Dr. Guillermina Noël, Ezio Manzini will be giving a lecture and present his book “Livable Proximity” on April 12, 2022.
For over three decades, Manzini has been working in the field of design for sustainability. Most recently, his interests have focused on social innovation, considered as a major driver of sustainable changes. In this perspective he started DESIS: an international network of schools of design, active in the field of design for social innovation and sustainability.
In the past century, the spatial organization of modern societies has been dominated by the effects of an idea of efficiency based on specialization and the economy of scale. In the name of efficiency, some areas have specialized: those where to work, those where have fun, those where study, those where go back to sleep. We can refer to all of this as the scenario of distance.
Over time, however, it clearly emerged that the application of this scenario was leading to very serious environmental and social problems. Therefore, since long time some cases appeared in which this model began to clash with other ideas and practices, driven by the need to bring together what had been separated and to reconnect what had been disconnected. That is, to bring services, workplaces and people’s homes closer together. These new ideas and practices, i.e. these social innovations, can be seen as the beginning of a new, emerging scenario: the scenario of proximity.
The lecture discusses this scenario, showing how it has emerged from the grassroots social innovations of the past 20 years, and how, in some large cities, it has become a reference for action, sometimes using the expression ’15-minute city’, with the creation of new proximity systems capable of responding to many, if not all, the daily needs of citizens. The conceptual background on which the lecture is based can be found in: “Design, When Everybody Designs”, MIT Press 2015; “Politics of the Everyday”, Bloomsbury 2019, and “Livable Proximity”, EGEA 2022.
Follow this link to register the webinar.
Our team member Aurelio Todisco, MA is not only a human-centred design researcher, but also a successful visual artist. His artwork “Hansli, du bist auf stumm” (Hansli, you are on mute) has been nominated and selected among 884 comic stories all around the world at the international Fumetto Comic Competition 2022 and has won the audience award.
.
His artwork can be seen along with the other selected comics during the Fumetto Festival (April 2nd -April 10th, 2022) at Kunsthalle Luzern, all created with the theme ‘Superpower‘.
Prof. Dr. Sabine Junginger will give a talk at the 51. Fachveranstaltung organised by Netzwerk Risikomanagement in Olten on March 17, 2022.
In this special event aimed for companies, the important and timely theme of «Risks of social media for companies – what to do?» will be discussed with an interdisciplinary approach from three perspectives. Sabine’s talk titled “Hey Google! Risks and Opportunities of Using Voice Assistants” will provide insights into the use of voice assistants gained through the “Data Network Analysis Study” of the SNSF Sinergia research project VA-PEPR.
Register here until March 9. The event will take place on site and in German.
On Friday, March 04, 2022, Dr. Aysun Aytaç and Prof. Dr. Sabine Junginger are giving a 15-min talk at the online Interaction Week 2022 conference organised by Interaction Design Association (IxDA). In their talk ‘When Work Life and Everyday Life Interact at Home’, they will discuss the home office as shared work space where co-working is the norm, calling on interaction designers to rethink the concept of home office by presenting the results of the Home Office study they conducted in the mandatory home office period.
“The PeopleGov Speaker Series is a set of conversations where academics and practitioners -from the public and private sector – discuss the most pressing topics on people and performance management. Each talk will provide actionable knowledge to address key challenges and opportunities for the public sector. We convene outstanding speakers and an audience of participants with expertise on these subjects to bring together a community of excellence. The PeopleGov Speakers Series is coordinated by Margarita Gómez, the Executive Director of the People in Government Lab“.
In this discussion on Zoom on 03 March 2022, Beth Blauer and Sabine Junginger will explore how to continue the close collaboration between governments and academia as the urgency of the pandemic subsides and the potential power and applications of this collaboration when facing other major challenges within the public service.
Register here to attend
As part of the webinar series held by Design Management, International bachelor programme, invited by Dr. Guillermina Noël, Daniel Moreno will give a talk on March 2, 2022 describing the role of designers as agents of change.
Daniel Moreno is an Economist, has a Master in Urban Development, and is pursuing his PhD in Architecture and Urban Studies at the Pontificia Universidad Católica of Chile. He works with interdisciplinary teams on multiple urban and territorial planning projects for the Chilean government at different scales. In his webinar, Daniel will address Land-use planning problems and the conflicts generated by the occupation and use of the territory. To develop a more holistic work, designers as agents of change have an important role in the collaborative work that guides the formulation of public policies, responding with comprehensive solutions to complex problems. He will share three Chilean experiences on the value that designers can bring generating methodologies, policies, and tools for the public sector.
Follow this link to register the webinar.
Dr. Guillermina Noël is invited to give an online talk by Design Literacy International Network. Her talk is entitled Health Design: The New Design Literacies expanding on her article Health Design: Mapping current situations, envisioning next steps which was published by the Design Journal, where she highlights that design for health requires designers to develop new skills and wonders if design programs prepare students to face current healthcare challenges.
Date & Time: 01 March 2022 – 15:00 (CET)
Dear friends, colleagues and collaborators,
We look back on another eventful year. 2021 has shown once again that the care and attention we put in the design of products, services, organizations and policies does make a difference in how we as humans relate to each other and to our environment. Thank you for your kindness, mindfulness and dedication to addressing complex issues. We look forward to developing new visions with you in the upcoming year and translating them together into new possibilities. Stay safe and enjoy the holidays!
