Guillermina Noël presented at Research Symposium Health Lucerne 2024

Our team member, Guillermina Noël -who is also the head of the bachelor’s program Design Management, International (DMI)- contributed to the Research Symposium Health Lucerne 2024 with two alumni from the program.

They participated with three contributions:
– Enhancing Interactions and Capabilities through Design in Healthcare Settings by Guillermina Noël
– Exploring the Role of Caregivers in Promoting Mental Health among Young People in Switzerland by DMI alumni Michelle Arocha;
– Accompanying Support for Family Caregivers of People with Alzheimer’s: A systemic design approach by DMI alumni Tamara Jeggli.

Their work highlights the ongoing need to enhance healthcare through design.

Design, Policy & AI Workshop

🤖 Research by the VA-PEPR team points to an ever-closer interrelation of the design of policies and services for everyday use driven by new technologies like AI. Funded by the interdisciplinary Swiss National Science Foundation SINERGIA program, on 16 January 2024, the team hosted a high-level interdisciplinary workshop on the topic. We thank Sameer Pujari and Jose Diaz Mendoza from the World Health Organization’s Global Initiative on AI for Health (GI-AI4H) and European Commission’s Joint Research Centre (JRC) Pierre Deceuninck (Directorate F – Innovation in Life and Health Sciences) and Marco Inchingolo, PhD (Directorate S – Innovation in Science and Policymaking) for their inputs from the policy side.

A stellar group of interdisciplinary experts at the cross section of policy, design and AI fearlessly engaged with the provotypes developed by the VA-PEPR team (specifically ‘Voice Matters’ and ‘Überblick’) to explore their relevance and use in the policy innovation context.

📣  A significant concept emerged that will now be taken forward and developed further 🎉 Stay tuned – and mark your calendar for the two upcoming events on March 7 (Workshops) and March 8 (Final Project Event)!  Send VA-PEPR team an email to stay updated > email hidden; JavaScript is required <

Photos by: Carolin Röckelein and Aysun Aytac

Annual Vision Emmen 2024

🎉 As HSLU School of Design, Film and Art and CCDM (the official partner of Gemeinde Emmen in Digital Transformation), we hosted the annual Vision Emmen 2024 meeting of Municipality Emmen on 15 January 2024.

👏 This was a great opportunity for the VA-PEPR research team to engage with the public sector and discuss how AI-based technologies and services will shape our lives.

🤖 Prof. Dr. Sabine Junginger, Prof. Michael Doerk, Dr. Uwe Riss, Dr. Michael Shorter, Melanie Rickenmann, Dr. Aysun Aytac, Minuette Le and Michelle Murri presented and shared insights from the research project. The Voice Matters interactive installation, the Überblick, and other provotypes (PROVOcative protoTYPES) were the highlights as they showcased the potential of voice-driven experiences. Around 250 people from the municipality engaged with and explored the capabilities of voice-based AI.

➡️ Visit the VA-PEPR website to learn more about how Voice Matters work.
📣 Stay tuned for more updates from the VA-PEPR project!
Photos by: Carolin Röckelein and Aysun Aytac

Coming Soon: Distant Learning for Classes in Studios, Practice Rooms, and Labs by Dagmar Steffen

Big congratulations to Dagmar for her contribution to the Learn X Design 2023 Proceedings, under the general theme of Futures of Design Education.

Dagmar’s work is based on the research project “analog_digital: Digitisation opportunities in mandatory presence formats in the teaching of design, music and engineering“. This project was funded by the ‘Strengthening digital skills in teaching’  P-8 program of Swissuniversities. In her work, Dagmar presents and analyzes five case studies from the three departments at HSLU: Art & Design, Engineering & Architecture, and Music.

The proceedings will be available in January 2024 in the DRS Digital Library.

Sabine Junginger’s Presentation at the Age Strategy Conference 2023, Zurich

The third Aging Strategy Conference, organized by the Department of Health and Environment of the City of Zurich, took place on November 7, 2023, bringing together 70 stakeholders in aging work. The conference provided an opportunity for participants to reflect on their achievements and discuss ways to further address the needs of the city’s aging population. Notably, the conference highlighted the success of the aging strategy, showcasing concrete results such as the creation of SAW apartments (Stiftung Alterswohnungen der Stadt Zürich) and the implementation of age-friendly benches.

As an invited speaker, Sabine delivered a presentation focusing on the importance of human-centeredness in service design. She emphasized the benefits of creating services together with people, rather than just for them, and highlighted the need for regular review and development to meet the changing needs and preferences of the population. The subsequent workshop allowed for meaningful discussions and the exchange of ideas and solutions among experts from various fields, fostering collaboration and inspiration between the public sector and private organizations.

Click  here to download Sabine’s presentation (in German).
Further information about the conference can be found here (in German).

Sabine Junginger participated in IASDR 2023, the 10th Congress of the International Association of Societies of Design Research

Emma: Piece of the Puzzle in Emmen City

We are proud to introduce Emma, the critical puzzle piece that gives the local population in Emmen a voice and invites them to communicate their ideas and concerns.

Emma is the result of HSLU master’s students’ exploration of public participation with the Gemeinde Emmen (Municipality Emmen) during last semester’s Connect Project. Under the guidance of Sabine Junginger, nine master’s students from Service Design, Digital Ideation, Eco-Social Design and Design engaged with residents and workers in Emmen to understand their views on local government and voting. Municipal President Ramona Gut-Rogger provided an informative introduction to the issues, while Ivo Müller, Stefano Costa, and Michael Kost from the Digital Transformation Team supported the students throughout the investigative and creative process (Read more about the process on the municipal website).

During the project, the students interviewed numerous locals in Emmen, who generously shared their experiences in various languages, including Portuguese, Farsi, Spanish, Tamil, English, and Swiss German. On April 21, 2023, the students presented their project results at HSLU to their peers, lecturers and representatives from the Gemeinde Emmen. The project and Emma received such positive feedback that Emma has now become a chatbot on the municipal website, making it easier for visitors to find the services and documents they need. This is just the first step in implementing the project, as the municipality plans to further utilize Emma in other projects to enhance the membership experience for Emmen inhabitants and increase participation in the municipality. To learn more about the project results and municipality’s plans regarding the implementation of Emma, click here.

We congratulate Sabine and the students for their incredible work! A special thanks goes out to Ramona Gut-Rogger, Ivo Müller, Stefano Costa, Michael Kost, Manuel Amstein from the Jugendbüro Emmen and Petra Mauro who is active for the Ludothek Emmen, the Gemeinnütziger Frauenverein and the Mix Up Choir, and Aurelio Todisco!

London’s Victoria and Albert Museum showcased VA-PEPR project

VA-PEPR project team had the privilege to participate in the Digital Design Weekend on 23-24 September at the Victoria and Albert Museum in London, as part of the London Design Festival

The team showcased “Voice Matters” which is a thought-provoking installation exploring the fascinating intersection of AI and human interaction. The installation delved into the power of AI to listen, understand, and interpret our conversations Participants from all ages experienced firsthand how much of our daily conversations can be comprehended and summarized by the smart devices that surround us.

Big congratulations to Aurelio, Aysun and Sabine as well as to the researchers on the wider team; Michael Shorter, Jon Rogers, Melanie Rickenmann, and Edith Maier!

Read more on the VA-PEPR project website!

Photo © Hydar Dewachi

If you are interested in the topic of Design in/for Government, we invite you to the symposium organised by the Swiss Design Association at Zurich Design Weeks on Friday, September 8, 2023. We are proud to announce that Prof. Sabine Junginger is one of the speakers at the symposium 👏 👏

Participation is free of charge. Register here!

Guillermina Noël participated in Design and Health Symposium at Swiss Center for Design and Health

Swiss Center for Design and Health (SCDH) held the symposium titled “Design and Health – Practice, Research and Social Relevance” from July 10-12, 2023.  Among the other invited speakers, such as Daniel Wahl, Angela Mazzi, Dr. Juan P. Brito and Prof. Dr. Thomas Zeltner, Dr. Guillermina Noël, head of the Design Management, International bachelor’s program and researcher at the Competence Centre Design and Management, presented her talk titled  “Make your magic: Can designers foster caring between patients and healthcare providers?” Visit the SCDH website for more information.

The photo is courtesy of SCDH.

Dr. Paola Pierri presented VA-PEPR project at CHI’23 Workshop

We are proud to announce that Dr. Paola Pierri presented the paper Everyday Data and Everyday Publics which introduces VA-PEPR research and explores the role of the Everyday in technology and policy development. The paper was accepted for the Designing Technology and Policy Simultaneously Workshop which was held at CHI’23 in Hamburg in April 2023.

Two publications in “Nummer: Update Available”

Guillermina Noël and Dagmar Steffen contributed to the Open Access university journal “NUMMER, Update Available: Transforming Education in Design, Film and Fine Arts”, No. 11, March 2023 👏 👏 The journal was published on the occasion of school’s new curriculum. Both articles deal with the topic of ‘design for sustainability’, one of the key challenges in design education. 

Click here to read the NUMMER 11 journal.

Fumetto Comic Festival’s Scenario Prize goes to Aurelio!

We are delighted to announce that Aurelio Todisco, one of our very own team members, has been the winner of this year’s Fumetto Comic Festival Scenario Prize with his work “At Home.” We are incredibly proud of his achievement!

You can view the award-winning comic, along with all the other nominated works, at the competition exhibition in the HI-Gallery, located at Neustadtstrasse 3 in Lucerne. The exhibition will run for the entire week.

New Team Members and Farewell

 

 

 

It’s our pleasure to introduce you to our newest team members and Minuette Le and Dr. Paola Pierri 🎉 👏 We are so exited to work with you and look forward to all the great contributions you’ll make to our research centre. We warmly welcome you on board ✨ Hereby, we’d also like to thank Dr. Bettina Minder for her years of hard work and support. We wish you the best on your next adventure, Bettina! 👋

Keynote at Fit for the Future with Design

We are proud to announce that Prof. Sabine Junginger will be giving a keynote speech on “Design in Government: Basics, Current Practices, and Future Outlook” at the international two-day event, “Fit for the Future with Design,” on March 10, 2023 👏 👏  The event is jointly organized by Eurac Research and the Free University of Bozen-Bolzano.

Dagmar Steffen contributes to the book Destination Design

The tourism scientists, Prof. Dr. Harald Pechlaner, Greta Erschbamer, and Nathalie Olbrich, from the Catholic University of Eichstätt-Ingolstadt and Eurac Research in Bolzano, have invited our team member Dagmar to contribute to the publication “Destination Design: Neue Ansätze und Perspektiven aus der Designforschung für die Entwicklung von Regionen und Destinationen.”

Her text “Designtheoretische Zugänge für die nachhaltige Gestaltung von Destinationen” examines the contribution of design science and design to sustainable tourism destinations from a design perspective. Drawing upon design-theoretical models, the chapter utilizes the city of Lucerne as an example to demonstrate how it has successfully emerged as a popular destination, addresses the challenges of over-tourism, and explores strategies for developing more sustainable tourism practices.

You can read her chapter here (in German, Open Access).

Open Lectures at Design Management, International BA programme

We are happy to invite you to the upcoming open lecture organised by our Guillermina Noel –head of the DMI bachelor’s programme ⬇️ ⬇️

Wednesday 15 February 2023 || 17:30 -18:30 CET || Online by Megan Schuknecht, Senior Biomimicry Professional. She will talk about how biomimicry can help drive innovation by emulating biology’s blueprints, processes, and systems to create more sustainable and effective designs. Register here for the Zoom link!

Follow the DMI page or DMI LinkedIn to be informed about the upcoming lectures!

Designing Technology and Policy Simultaneously: A CHI’23 Workshop

Prof. Sabine Junginger invites all interested parties to participate in the Design Policy – Designing Platform Technology and Policy Simultaneously workshop she is co-organising at the CHI’23 Conference. The workshop focuses on how to design technology and policy simultaneously for increased social impact. Deadline to submit a position paper (1-2 pages) or a short research paper (4-6 pages) is February 24. * Submission deadline is extended to February 26.

Organisers: John Zimmerman (CMU), Steven Jackson (Cornell), Thomas Gilbert (Cornell Tech), Margaret Hagan (Stanford), Richmond Wong (Georgia Tech), Qian Yang (Cornell) and Prof. Sabine Junginger, PhD (HSLU).

Digital Off-Boarding for the Elderly: Why the time to act is now!

 

 

 

 

 

On the third Friday of every month, Experio Lab Sweden invites national and international researchers to a digital research breakfast -Experio Seminars-where they present their research around service design and user-driven services in the public sector with the focus of increased value creation for the citizens.

The first seminar of 2023 will be given by Dr. Sabine Junginger, Digital Off-Boarding for the Elderly: Why the time to act is now!

Her presentation introduces the concept of ‘digital off-boarding’ for the elderly and explores the consequences for designers concerned with the development of public services. Most services we encounter today, use, or rely on in the future will either contain a digital component or be fully digital. Given the multitude of pressures that are currently reshaping the public sector, great efforts are underway to increase the range of digital service offerings. For now, the challenge appears to be how to get people to embrace these newly digital services. But what happens at ‘the other end’? What problems may the elderly run into using public digital services? What new services might emerge to support elderly people in an ever-changing digital age? What rules & regulations will we need or want? Who might provide them? Sabine will point out that we need to develop exit strategies for off-boarding now.

The seminar will be held in English and is free and open for everyone.
20 January 2023 || 08:30 – 09:45 (CET) on Zoom.
Register here.

Speculating Voice Assistant Futures

 

We would like to invite you to participate in the speculative design workshop Speculating Voice Assistant Futures at Interaction Week 23 in Zurich on 28 February 2023. The workshop is informed by the SNF funded 4-year VA-PEPR project which entered its last year in 2023. It will be organised by our team member Aysun Aytac and Mike Shorter, our colleague from the VA-PEPR project as they are both contributing to the project as design researchers.

Congratulations to Aysun, Mike and the VA-PEPR team, who qualified for the Interaction Week 23 where IxDA accepted 9 out of 64 workshop proposals.

The workshop will explore the issue of (mis)trust and confidence in voice assistants for a decentralized future by tackling these questions:
– As designers, how could we (re)define and design our interaction with voice assistants to build trust towards/to have confidence in this device?
– Concerning trust and confidence, what would a possible decentralized future of voice assistants look like?

There will be a set of physical props to hypothesize on our interactions with these powerful devices. Join the workshop to start to speculate, debate and sketch out ideas for futures we want with voice assistants. And along with this explore the ethical, political, economic, environmental and social effects these devices can have on our new futures.

-> To tickets

Merry Christmas and Happy Holidays

 

Dear friends, colleagues and collaborators,

The end of another year is always an opportunity to reflect on the things for which we are most grateful. Thank you for everything you do to make a difference in how we as humans relate to each other and to our environment. We look forward to collaborating with you again in 2023.

We wish you joy, love and peace.

Merry Christmas, Happy Holidays and a healthy start into the New Year!

Competence Centre Design & Management
Sabine Junginger, Dagmar Steffen, Guillermina Noël, Aysun Aytaç, Aurelio Todisco and Vivien Luong

9th Lucerne Management Forum (LMF) for Public Administration

Since 2014, the Lucerne Management Forum (LMF) for public administration has established itself as a platform for further education and networking on management and leadership issues in the public sector.

Its annual 1-day forum is characterized by the transfer of knowledge, exchange of experience and dialogue. Each presentation is deepened by a moderated discussion with experts and speakers from the field. In a concluding workshop sequence, an individual practical transfer takes place.

This year’s forum takes place in the Hotel Schweizerhof on Thursday, November 24 where Sabine Junginger, head of the Competence Centre Design & Management, will contribute with her talk “Design instead of administration? How design management can support administration?”. She will discuss how principles, methods, processes and practices of design management support leaders in administration and politics in the digital transformation and enable new innovative services.

Follow the link to register.

DeSForM 2023 Submissions now Open

As being part of the Steering Committee of DeSForM 2023, our team member Prof. Dr. Dagmar Steffen invites us all to contribute to, collaborate and engage in the 12th International Conference on Design and Semantics of Form and Movement >> DeSForM 2023 Boundles: Aesthetics, Human Experience and Intelligence for the New Normal, 5-7 July, Hong Kong.

Aurelio gives keynote at ‘Future Challenges in Design’

Join us this Saturday (25.06.2022) at the panel talk “Future Challenges in Design” where our team member Aurelio Todisco will share his design research work in the VA-PEPR project, focusing on speculation and visualization of future service possibilities. Various keynotes will highlight the current challenges and best practices in design.

The event takes place in the Action Hall at the Viscosi building in Lucerne as part of the Werkschau Design & Kunst 2022 but will be streamed on Zoom. Aurelio’s panel is between 15:00-16:30 (Zurich time).

Click here for other panels and the Zoom link of the event.

Sabine Junginger gives keynote at EIMAD

As an an expert on the principles, methods and processes of human-centred design, the head of our research group Prof. Sabine Junginger, PhD will give a keynote on “How will the New European Bauhaus serve us? How will it prepare design practitioners and design researchers to contribute?” at the 8th EIMAD Conference. Sabine’s research into design theories and design practices relevant to public and private organizations is internationally recognized. In addition, she explores policy-making and policy implementation as activities of design that are especially important to succeed in the digital transformation.

The Instituto Politécnico de Castelo Branco, through Escola Superior de Artes Aplicadas, promotes the 8th EIMAD – International Meeting of Research in Music, Art and Design, 7-9 July 2022. The Congress will take place in Castelo Branco, Portugal, providing a space for sharing and disseminating research results in areas of Design, Music and Arts.

Rethinking the Home Office as a Co-Working Space: New Directions for Research and Practice

Dr. Aysun Aytac will present their paper “Rethinking the Home Office as a Co-Working Space: New Directions for Research and Practice” at the EURAM 2022 Conference in Winterthur, Switzerland on 16.06.2022 with Prof. Dr. Sabine Junginger and Katharina Kleczka . The paper represents the results of the UmUmUm research project. It positions the home office as a human-centered design problem rather than a problem of the individual solo worker. It aims to contribute to a broader understanding of the future home office that builds on the challenges and opportunities it presents as a co-working space. Dr. Aysun Aytac, Prof. Dr. Sabine Junginger and Katharina Kleczka argue that a deeper understanding and acknowledgement of the situational aspects of the home office can inform future practices, aid the development of more suitable work-set ups in the home and point to hidden benefits, for example when it comes to interdisciplinary and transdisciplinary learning.

Speak up! Exploring Decentralised Voice Assistant Futures through Speculative Design

Are you into Speculative Design? If yes, then come join us at the Europe’s largest digital society festival “re:publica 22” in Berlin between 8-10 June! Our colleague Dr. Michael Shorter from the VA-PEPR project and E-M LewJong from Comon Voice Mozilla will be conducting a Speculative Design Workshop titled “Speak up! Exploring Decentralised Voice Assistant Futures through Speculative Design” which they designed based on the speculative design phase of the VA-PEPR research project. Our team members Aysun Aytac, PhD and Aurelio Todisco will also be there facilitating this exciting workshop! Join us!

The VA-PEPR research project (Voice Assistants – People, Experiences, Practices, Routines) looks into how voice assistants change our practices and routines in everyday life within the context of Switzerland. This interdisciplinary research project is conducted by Lucerne University of Applied Sciences and Arts (HSLU), OST – Ostschweizer Fachhochschule and Northumbria University under the lead of HSLU School of Art & Design. It is funded by the SNSF Swiss National Science Foundation.

Involving Craft Know-How and Traditions in Design Education – Cases of Switzerland, Turkey and India will be presented at DRS 2022 conference by Bettina Minder, Özlem Er and Shilpa Das

 

 

 

 

 

 

 

On July 01, 2022, Dr. Bettina Minder will present their paper “Involving Craft Know-How and Traditions in Design Education – Cases of Switzerland, Turkey and India” at the DRS 2022 Bilbao Conference with Özlem Er and Shilpa Das. In this paper, they explore the past and current ways of linking with crafts in design education in three countries with different historical backgrounds and industrialization experiences. They identify some of the notable differences and overlaps in the integration of crafts in design schools in three different countries and show reciprocal influences between crafts and design schools with a modernist tradition.