Last week we had an opportunity to have a conversation with Andrej Balaz, a designer from Miro. We learned that Miro has constantly focused on usability, adapting user’s experience. And these efforts lead Miro to be one of the best-known visual collaboration tools. Especially as the pandemic situation continues, it has gained many users; Now, miro has replaced the whiteboard in the real meeting room.
Personally, I had used this online whiteboard tools about 7years ago, back in high school, when Miro was called ‚Google real-time board.‘ My high school teacher tried to use this tool to collaborate with classmates and make a better class experience. Unfortunately, her efforts came to naught because, at that time, the function was not so intuitive that it took time for all of us to get used to this system. Also, the server was not stable that it usually made a problem when many users were connected at the same time. We all complained that there’s no point in using Google real-time board when we have enough whiteboards in the classroom. And 5 years after that, I was introduced to this new Miro service when I worked on UX developing projects for the dating app. I really liked the service through the project. It was intuitive enough to use it without any learning process and clearly shows the connection between users and the process’s chronological order. Everything was there when I needed it.
With that being said, I think we can associate the social design concept with Miro as the service itself is delicately designed to meet the user’s need. It reduces wastes of time, energy and space.
Also, if we consider that design shapes our lives today, we can expect that miro creates a foundation where designers and other stakeholders can collaborate to make a better future. Miro is not specifically for social design, but the possibilities for this service are striking.
Written by Eun-Jeong Dan