Major Online Business and Marketing
Learn to develop digital business models
In België is er af en toe een vooroordeel dat scouting vooral draait rond drinken en feesten, maar het is veel meer dan dat. Scouting is vrienden maken, ravotten en kampen bouwen, maar ook al doende nieuwe vaardigheden leren die bijblijven voor de rest van …
Agile? Lean? Kanban? Scrum? Wasn’t that something for software developers only? Don’t worry, within this short introductory guide, I will provide you within an overview of the most important terms and methods. Agile methods, namely scrum, kanban and lean development take their origins within most …
Liebe Leserinnen und Leser Ich glaube ich spreche für alle von uns, wenn ich sage, dass die Corona-Krise unser aller Leben in den letzten Wochen komplett auf den Kopf gestellt hat. Egal ob Hochschulalltag, berufliches oder privates Leben – alles musste angepasst und neu definiert …
It’s “Knowledge Wednesday” again and here comes the second part of my introductory guide to knowledge management. In the first part we have looked into the difference between data, information and knowledge. Within this blog post, I want to cover a question, which you might …
Liebe Leserinnen und Leser, Herzlich willkommen auf meinem Blog zum Thema Customer Relationship Management (CRM). Und noch ein weiterer Blog? BMW bloggt, Coca Cola bloggt, die HSLU bloggt. Blogs haben unlängst ihr Nischendasein verloren und es entstehen jeden Tag tausende neuer Blogs im Netz. Darum …
In chess, the time possibilities of playing can range between 1 minute games and up to 24 hours per move. The most popular options are usually between 1 minute (blitz) and 30 minute games. Having a shorter amount of time can influence a player’s style …
In my last blog, I talked about the ‘smiling practice’ with the team and why smile was one of the most important factors to create a good customer experience. In this blog, I am going to show you how I implemented this strategy at work. …
In my last blog, I showed you how important positivity is in our daily life. In this blog I want to share my experience about the importance of positivity in retail. Not long ago, many of my colleagues were complaining about new customer satisfaction reports, …
Last week I started my blog series, where I want to give some inputs on how managers and leaders should work together with Millennials. With my first blog post Smartphones – the new addiction of the 21st century? I wanted to highlight how Millennials take …
