We are proud to announce that Prof. Dr. Sabine Junginger presented her research and co-chaired a track at IASDR 2023 in Milano, Italy, in October 2023.

Sabine’s paper, titled Embracing Digital Offboarding as a Design Challenge  is partially informed by the VA-PEPR research project. It argues for the exploration of the needs and implications of digital offboarding – a concept currently not included in the development of digital public services. The paper highlights the increasing importance of digital offboarding in an ageing society that heavily relies on digitally provided public services and AI.

In addition, Sabine co-chaired the track Changing Organizations and Policies: Equipping Design for Systemic Transformation with Marzia Mortati from Politecnico di Milano, Sabrina Bresciani from Politecnico di Milano and Eui Young Kim from Delft University of Technology. The track featured 30 original papers that focused on four main contributions of design in this field: 1. design for public sector innovation; 2. transformative design for organizational change and customer experience; 3. design for social and environmental impact; and 4. theoretical explorations, positions, and methodological approaches. Detailed descriptions of these key clusters and related papers are provided, along with discussion points on how the resulting research agendas can advance the field.

Click here to download Sabine’s paper and visit the VA-PEPR website for further publications about the research project.