Prof. Dr. Sabine Junginger
Head of Competence Centre Design and Management

Prof. Sabine Junginger (PhD) is an expert on the principles, methods and processes of human-centred design. Her research into design theories and design practices relevant to public and private organizations is internationally recognized. In addition, she explores policy-making and policy implementation as activities of design that are especially important to succeed in the digital transformation.

Her academic work draws on her previous careers in journalism, marketing and public relations. Before pursuing a design education, she has worked as a journalist in print media, with Designworks/USA, a BMW company in Newbury Park, California and Siemens Corporate Design in Munich as well as with the German American Trade Center in Atlanta. For the latter, she also served as US communication point for the Swiss manufacturer Bodenschatz.

Today, she serves on a number of international editorial and advisory boards of academic, civil society and business organisations, including the editorial boards of Design Issues (MIT Press) and She Ji (Tongji University), the International Advisory Board of the Design Research Society and the Research Committee of the Free University Bozen-Bolzano (Italy), GovLab Austria, the European Forum Alpbach, the German University of Public Administration Sciences, and Dataport. She is Chairwoman of the German non-profit Politics for Tomorrow, Co-Founder of the Swiss Service Design Network and has been granted a biannually renewable Fellowship by the Hertie School in Berlin since 2009.

Her publications include numerous journal articles and books, most recently Transforming Public Services by Design: re-orienting services, organizations and policies around people (Routledge 2017), Designing Business and Management (Bloomsbury 2016), Highways and Byways to Innovation (University of Southern Denmark/Design School Kolding 2014) and The Handbook of Design Management (Bloomsbury 2011).

At Lucerne University of Applied Sciences and Arts (LUASA), Prof. Dr. Junginger heads the Competence Centre for Design and Management and co-leads the focus area ‘Organizations, HR and Leadership’ for the LUASA-wide Interdisciplinary Theme Cluster (ITC) Digital Transformation of the Working World. She enjoys teaching in the BA Design Management International (DMI) Program and in the MA Design. She is leading the four-year interdisciplinary project Voice Assistants, People, Experience, Practices and Routines – Digitalization of Everyday Life (VA-PEPR) funded by the Swiss National Science Foundation Sinergia Program from Jan 2020 through December 2023.

Prof. Dr. Junginger received her MA in Communication Planning and Information Design and her PhD in Design from the renowned School of Design at Carnegie Mellon University, both under the supervision of Prof. Dr. Richard Buchanan and Prof. Dr. Denise Rousseau. Her Master thesis combined interaction design and communication design to develop a digital patient-centred hospital way-finding system. Her doctoral thesis extended a human-centred interaction design approach to problems of organizational change and management. Her previous academic positions include Lecturer and founding member of design research group imaginationLancaster at the Lancaster University (UK) and Associate Professor at the Kolding School of Design (DK).

Lucerne School of Art and Design
Room 745_446
Nylsuisseplatz 1
6020 Luzern-Emmenbrücke
+41 41 248 61 35
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