Official Research Partner of Municipality Emmen on Digital Transformation

We are delighted that our ongoing collaboration with the Municipality of Emmen on Digital Transformation has now been formalized with a mutual Letter of Intent. The Competence Centre Design and Management supports Emmen’s efforts to implement meaningful, sustainable and desirable digital services along with necessary changes in infrastructure and the organizational level. Current projects with the Municipality include the UmUmUm project that seeks to capture the learnings and insights of the home office experiences of staff. A second project focuses on the possibilities of voice assistant technologies to manage and reduce the workload of employees while improving the citizen experience and interaction with administrative processes.