Master Thesis


Development of a service concept for large projects based on the example of Munich Airport

In this master thesis, a service concept was developed for large-scale projects. The starting point of the thesis was a missing standard of the client for the handling of major projects. The developed concept is modular and allows a global approach with the consideration of local needs. In addition, a continuous improvement process is used to constantly improve the quality. After the concept was developed, the system was tested and verified at Munich Airport. The master thesis was written in cooperation with Schindler AG


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